Privacy Policy

1. Introduction

Welcome to zenithradar.com (« Zenith Radar », « we », « us », or « our »). We are committed to protecting your privacy and ensuring you have a positive experience on our website and using our services.

This Privacy Policy explains what personal information we collect, how we use it, your rights regarding your data, and how we keep it secure. By accessing or using Zenith Radar, you agree to the practices described in this policy.

Operator: DRU Dominique
Contact: contact@zenithradar.com

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email address, password (encrypted) when you create a Zenith Radar Club account.
• Payment Information: Billing details processed securely via our payment provider (we do not store full credit card numbers).
• Communication Data: Messages you send to us via contact@zenithradar.com or support forms.
• Preferences: Language settings, notification preferences, dashboard customizations.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent, features used, clicks, and navigation patterns.
• Device Information: IP address, browser type, operating system, device type, screen resolution.
• Location Data: Approximate geographic location derived from your IP address (country/region level only).
• Cookies & Tracking: See Section 6 for detailed information.

2.3 Information From Third Parties

• Payment Processors: Confirmation of successful transactions (Stripe, PayPal, etc.).
• Analytics Providers: Aggregated usage statistics (Google Analytics, Plausible).
• Marketing Tools: Email engagement metrics (if you subscribe to our newsletter).

3. How We Use Your Information

We use your personal information for the following legitimate business purposes:

• Service Delivery: Provide access to Zenith Radar Club tools, dashboards, and premium content.
• Account Management: Create, maintain, and secure your user account; process subscriptions and billing.
• Customer Support: Respond to your inquiries, troubleshoot issues, and improve your experience.
• Service Improvement: Analyze usage patterns to enhance features, fix bugs, and develop new tools.
• Communications: Send important account notices, policy updates, and (with your consent) marketing emails about new features.
• Security & Fraud Prevention: Detect, prevent, and address technical issues, abuse, or illegal activities.
• Legal Compliance: Fulfill obligations under applicable laws, regulations, or legal processes.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Contractual Necessity: To fulfill our agreement with you (e.g., providing your subscription access).
• Legitimate Interests: To improve our services, ensure security, and communicate with you (balanced against your rights).
• Consent: For optional communications like newsletters (you may withdraw consent anytime).
• Legal Obligation: To comply with applicable laws and regulations.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share data only in the following limited circumstances:

• Service Providers: Trusted third parties who assist us in operating our website and delivering services (e.g., Hostinger for hosting, Stripe for payments, email delivery services). All providers are contractually obligated to protect your data.
• Legal Requirements: If required by law, subpoena, court order, or government request, or to protect the rights, property, or safety of Zenith Radar, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. You will be notified via email and/or prominent notice on our website of any change in ownership or uses of your data.
• With Your Consent: We may share information with third parties when you explicitly consent to such sharing.

Important: We never share your trading activity, portfolio data, or personal analysis with any third party for marketing or commercial purposes.

6. Cookies & Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, analyze site usage, and improve your experience.

6.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function (e.g., login sessions, security). Cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). Anonymous and aggregated.
• Functionality Cookies: Remember your preferences (language, theme) for a personalized experience.
• Marketing Cookies: Used only if you opt-in to our newsletter; track email engagement to improve communications.

6.3 Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling essential cookies may limit your ability to use certain features of Zenith Radar. For more information, visit All About Cookies.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

• Active Accounts: Data is retained while your subscription is active.
• Inactive Accounts: If you cancel your subscription, we retain essential account data for 12 months for legal, tax, and support purposes, then anonymize or delete it.
• Communication Records: Support emails and inquiries are retained for 24 months to ensure continuity of service.
• Analytics Data: Aggregated, anonymized usage statistics may be retained indefinitely for service improvement.

8. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information (« right to be forgotten »), subject to legal obligations.
• Restriction: Request limitation of how we process your data in certain circumstances.
• Portability: Receive your data in a structured, machine-readable format for transfer to another service.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Withdraw Consent: Withdraw consent at any time where processing is based on consent (e.g., newsletter).
• Opt-Out of Sales (CCPA): We do not sell personal information. California residents may request confirmation of this.

To exercise any of these rights: Contact us at contact@zenithradar.com. We will respond within 30 days. We may need to verify your identity before fulfilling your request.

9. International Data Transfers

Zenith Radar is operated by DRU Dominique and hosted by Hostinger International Ltd. in Lithuania. If you are located outside the European Economic Area (EEA), please note that your information may be transferred to, stored, and processed in countries outside your jurisdiction.

We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission, to protect your data in accordance with applicable laws.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit (SSL/TLS) and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication protocols
• Employee training on data protection practices
• Secure hosting infrastructure via Hostinger

Note: While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we commit to industry best practices.

11. Children’s Privacy

Zenith Radar is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@zenithradar.com and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we do, we will:

• Post the updated policy on this page with a new « Last updated » date
• Notify you via email or dashboard notice if changes are material
• Provide an opportunity to review changes before they take effect (where required by law)

Your continued use of Zenith Radar after any update constitutes acceptance of the revised policy. We encourage you to review this page periodically.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data:

📧 contact@zenithradar.com

We respond to all privacy-related inquiries within 24-48 hours.
For urgent security concerns, please include « URGENT » in your email subject line.